How to log in to your account
Three ways to access your Commerce Agents account: a link from an email, logging in via Google, and password recovery using your email address. Learn what to do if you've never set a password.
The dashboard opens at https://comag.vibevox.pro/commerce. If you haven't logged in on this device yet, the login page will open: comag.vibevox.pro/auth/login.
There are three ways to access your account, all leading to the same dashboard — with your agent, catalog, and inquiries. Choose the method that's most convenient.
Email Link#
This is the quickest way if your agent was set up for you based on a chat request. The 'Your agent is ready' email contains a login button: it opens your dashboard directly, without a password. The link is valid for two weeks from the email's send date.
This same email also contains your agent's address, so it's worth saving.
Log in with Google#
If you clicked 'Log in with Google' during registration, continue to log in the same way — using the Google button on the login page. It's crucial to select the exact Google account you used for registration: a different account will open an empty dashboard, not yours.
Forgot Password#
This always works, even if you've never set a password.
- On the login page, click 'Forgot Password?'.
- Enter your email address — the one you provided in the request form.
- You will receive an email with a link. Open it and set your password.
- Then, log in the usual way: with your email and this new password.
The recovery link is single-use: once the password is set, it becomes inactive. If you need it again, repeat the same three steps.
'This Account Has No Password Yet'#
This message appears for users whose dashboards were created based on a chat request: the agent is built, the dashboard exists, but you haven't created a password because you weren't prompted to.
This is not an error or a lockout. Log in using the link from the email or set a password via 'Forgot Password?' — both methods lead to your dashboard with everything already configured.
If the Email Doesn't Arrive#
- Check your spam folder and the 'Promotions' tab.
- The address must match the one you provided in the form: the email is sent only to that address.
- Wait a minute between email requests — the service throttles frequent retries.
- If it's a corporate email, your domain's filter might delay the message; try a personal address or contact us.
What's Inside#
The dashboard is where you manage what your agent says and sells: catalog sources, products and prices, agent settings, customer dialogues, and inquiries. The first steps for using it are covered in the article 'First Launch: From Registration to First Inquiry'.