---
title: How to log in to your account
description: Three ways to access your Commerce Agents account: a link from an email, logging in via Google, and password recovery using your email address. Learn what to do if you've never set a password.
section: guide
keywords: how to log in to Commerce Agents, access Commerce Agents account, login problems, forgot password Commerce Agents, reset password, sign in with Google, email login link, admin dashboard access, can't log in, login email not received, account access, Commerce Agents login
updated: 2026-09-10
---
The dashboard opens at **https://comag.vibevox.pro/commerce**. If you haven't logged in on this device yet, the login page will open: [comag.vibevox.pro/auth/login](https://comag.vibevox.pro/auth/login).

There are three ways to access your account, all leading to the same dashboard — with your agent, catalog, and inquiries. Choose the method that's most convenient.

## Email Link

This is the quickest way if your agent was set up for you based on a chat request. The 'Your agent is ready' email contains a login button: it opens your dashboard directly, without a password. The link is valid for **two weeks** from the email's send date.

This same email also contains your agent's address, so it's worth saving.

## Log in with Google

If you clicked 'Log in with Google' during registration, continue to log in the same way — using the Google button on the login page. It's crucial to select **the exact Google account** you used for registration: a different account will open an empty dashboard, not yours.

## Forgot Password

This always works, even if you've never set a password.

1. On the login page, click **'Forgot Password?'**.
2. Enter your email address — the one you provided in the request form.
3. You will receive an email with a link. Open it and set your password.
4. Then, log in the usual way: with your email and this new password.

The recovery link is **single-use**: once the password is set, it becomes inactive. If you need it again, repeat the same three steps.

## 'This Account Has No Password Yet'

This message appears for users whose dashboards were created based on a chat request: the agent is built, the dashboard exists, but you haven't created a password because you weren't prompted to.

This is not an error or a lockout. Log in using the link from the email or set a password via 'Forgot Password?' — both methods lead to your dashboard with everything already configured.

## If the Email Doesn't Arrive

- Check your spam folder and the 'Promotions' tab.
- The address must match the one you provided in the form: the email is sent only to that address.
- Wait a minute between email requests — the service throttles frequent retries.
- If it's a corporate email, your domain's filter might delay the message; try a personal address or contact us.

## What's Inside

The dashboard is where you manage what your agent says and sells: catalog sources, products and prices, agent settings, customer dialogues, and inquiries. The first steps for using it are covered in the article 'First Launch: From Registration to First Inquiry'.